FAQ
Frequently asked questions
Quick answers to the questions students ask most. Can’t find what you need? Our team is happy to help.
Studying with us
I am not a practitioner. Can I join a course?
Most of our courses are for registered healthcare practitioners (level 6 qualified acupuncturists) who want to further their Chinese medicine knowledge. Some courses may suit other healthcare practitioners. Check the entry requirements for each course, or contact us to discuss.
I don’t live in the UK. Can I enrol?
Yes. Our teaching is online, so you can study from anywhere in the world. [Confirm how Year 3 in-person clinical practice works for international students.]
Are your courses recorded?
Yes. All of our online lectures are recorded so you can rewatch them for revision. Diploma recordings are available on Moodle, our online learning platform.
I can’t attend this year. Will the course run again?
Because our lecturers have busy schedules, we cannot always guarantee a course will run more than once. Sign up to our newsletter so you don’t miss any course updates.
Fees and payment
Can I pay in instalments?
We offer payment options for selected courses, and you can also pay with Klarna if you prefer. See our Fee & Refund Policy for details.
Do you offer any discounts?
Depending on the course, we may offer early bird discounts. Phoenix Academy graduates are also entitled to discounts on upcoming courses.
Alumni and Phoenix Medical
Do I get any perks as a Phoenix Academy graduate?
Yes. Alumni receive discounts on future courses with Phoenix Academy and occasional special offers. Contact the team for details.
Can I buy supplies from Phoenix Medical?
If you are a registered practitioner, you can buy Chinese medicine supplies from our sister company, Phoenix Medical. Please visit their website to register and order.
Still have a question?
Our team is here Monday to Friday, 9am to 5:30pm.